Frequently Asked Questions

Is there an age limit?2019-06-17T19:43:17+00:00

No, there is no age limit for testing. All SuperGene tests can be performed on children of any age, even newborns. The legal guardian has to sign the DNA testing consent form.

Do the test kits expire?2019-06-17T19:43:32+00:00

No, the DNA test kits do not have an expiry date.

How do I collect the DNA sample from my child?2019-06-17T19:44:02+00:00

DNA is collected by rubbing a brush gently on the inside of your child’s mouth against the cheek for 15 seconds. This collection process is safe and painless.

How are the test kits stored?2019-06-17T19:44:22+00:00

All test kits are stored at room temperature before and after collecting your child’s DNA samples. Test kits can be stored indefinitely prior to sample collection. But once used, test kits should be returned for testing within 3 months after collection.

Can I use other mouth swabs for sample collection?2019-06-17T19:45:01+00:00

No. The testing will only proceed for DNA samples collected using the sterile mouth swabs provided with each kit.

What’s included in each DNA test kit?2019-06-17T20:01:01+00:00

The SuperGene test kits include DNA collection instructions, a DNA Test Requisition Form and mouth swabs for one child.

Can the test be performed before a child is born?2019-06-17T19:59:42+00:00

Prenatal DNA testing involves more extensive sample collection procedure. SuperGene DNA mouth swab kits can not be used for prenatal testing without a physicians appointment.

If you choose to perform prenatal testing using a CVS (chorionic villus sampling) or an amniotic fluid sample, the first step is to arrange an appointment for amniocentesis or CVS with your physician. Once the appointment is confirmed, please let us know and we will help you initiate a file and send the collection kit directly to your physician.

If you are unable to have a prenatal sample collected, the DNA testing can still be performed on the day of birth using a mouth swab kit.

Which countries can you ship to?2019-06-17T19:59:54+00:00

The SuperGene DNA collection kits can be shipped to any country in the world.

Are my results confidential?2019-06-20T18:42:57+00:00

Yes, your results are 100% confidential. No one will be able to access your account or your results unless you give them you confidential account login. You can change the password to your account at anytime. Please remember to protect your login information and not share it with anyone.

Do I need to change my child’s diet or get him/her to fast before collecting DNA samples?2019-06-17T20:00:21+00:00

No,  your child’s diet does not affect his or her DNA. Aside from no food and drink for just 15 minutes before collecting your child’s DNAs sample, there are no restrictions on his or her dietary intake.

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